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Delivery Policy

Delivery Policy
• All deliveries are chargeable and only applicable within Klang Valley. Street names and postcode must be correct and accurate.
• NO P.O. Box or International addresses.
• If the packaging seal is opened or damaged, DO NOT accept the parcel.
• If you are not at home to receive your purchased order, please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up.
• If the order is not collected within the stipulated time, the order may be cancelled and there shall not be any refund for the amount purchased for that order.
• We use standard packaging materials only for all orders.
• We deliver each order to one delivery address within Klang Valley.
• STRICTLY NO REFUND for delivery & handling charges.
• All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.

• Please contact us at onlinestore.mal@plaza-network.comif you wish to know the delivery charges. Estimated delivery charges as below

 

DESTINATION

Estimate Charges

Kepong (52100 – 52199)

RM70.00

Bandar Manjalara, Bandar Sri Damansara (52200 – 52299)

RM68.00

Sentul, Segambut , Mont kiara (50480– 51999)

RM68.00

Mutiara Damansara (47800 – 47899)

RM62.00

Petaling Jaya (46000 – 46999, 47300 – 47399)

RM56.00

Batu Caves, Selayang (68100 – 68199)

RM75.00

Pudu, Jalan Imbi (55000 - 55099, 55400 - 55999)

RM60.00

TTDI (60000)

RM60.00

Petaling Jaya Utara(47400 – 47499)

RM55.00

Gombak, Setapak, Wangsa Maju (53000 – 53999)

RM80.00

Kuala Lumpur City Centre(50000 – 50999)

RM58.00

Jalan Klang Lama (58000 – 58999)

RM55.00

Jalan Pantai Bahru Bangsar(59000 – 59999)

RM58.00

Sungai Buloh (47000 – 47099)

RM68.00

Damansara Height (50490)

RM65.00

Subang Jaya (47500 – 47599)

RM45.00

Subang Airport (47200 – 47299)

RM55.00

USJ ( 47600 – 47699)

RM45.00

Kampung Pandan Cheras (55100 – 55199)

RM60.00

Ampang (68000)

RM65.00

Ampang Jaya (53100 – 56100)

RM65.00

Bukit Jalil (57000)

RM50.00

Puchong (47100 – 47199)

RM45.00

Seri Kembangan (43300 – 43399)

RM48.00

Rawang ( 48000 – 48049)

RM80.00

Shah Alam (40000 – 40999)

RM50.00

Cheras (43200- 43207)

RM60.00

Chan Show Lin (55200 – 55299)

RM58.00

Bukit Kemuning (42450 – 42499)

RM46.00

UPM Serdang (43400 – 43499)

RM45.00

Bandar Saujana Putra (42610 – 42619)

RM35.00

Kajang (43100)

RM42.00

Bangi (43600 – 43699)

RM35.00

Putrajaya (62000 – 62999)

RM32.00

Cyberjaya (63000 – 63199)

RM28.00

Klang (41000 – 41999)

RM58.00

Pelabuhan Klang (42000 – 42099)

RM65.00

KLIA Sepang (64000 – 64099)

RM27.00

Delivery Lead Time
• Order confirmation and closing time is before 12 pm from Monday to Friday (except public holidays and considered the next business working day where applicable).
• Confirmed orders will be processed within the next four (4) business working days, excluding Saturday, Sunday & public holidays.
• Delivery lead time for orders to arrive (after processing and packing) :-
• Klang Valley : 3 - 5 business working days.*
*subject to courier service’s changes.

Sales, Promotions & Festive Periods
• During peak period, orders and deliveries may take longer time.
• For festive seasons, please place your order 10 (ten) days in advance in addition to the regular lead time required.